Privacy Policy (v.03. 15/03/2023)

Framuray, S.L. is aware of the relevance and importance of privacy protection in the processing of personal data. Therefore, at Framuray, S.L. we have configured a series of measures and organisational policies to ensure that such processing complies with the minimum standards of security, transparency with the interested party and confidentiality that we consider necessary to provide an efficient service to our clients.

The present privacy conditions will not apply to those services provided by third parties whose access can be made through links provided on this Platform. At no time will Framuray S.L. be held responsible for the data processing carried out by these third parties, nor do we have control over the organisational and security procedures applied in their processing.

All data collection and processing carried out by Framuray S.L. through this Platform and its cookies complies with the stipulations contained in EU Regulation 2016/679 of the European Parliament and of the Council, of 27 April, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

1. Who is the data controller?

Framuray, S.L, with CIF B86584695 and address at Calle José Ortega y Gasset 17, escalera A, 2adcha, 28006 Madrid (Spain), and Telephone +34 651 899 461, is responsible for the processing of data that is carried out or could be carried out as a result of the provision of services through the Platform.

The contact of the Data Protection Officer is the following e-mail address:

Framuray, S.L. is not responsible for the processing of data provided directly by the Participants to the Singulars, and vice versa, externally to the Platform.

Framuray, S.L. is also not responsible for the processing of data outside the Platform, which may be carried out on the data contained in the profiles that the Singulars voluntarily publish on the Platform.

The data collected from the Users will be incorporated and processed in a specific database owned by Framuray, S.L. in its capacity as Responsible.

2. For what purposes do we process your personal data?

In the framework of the provision of services and contents offered through the Website, or in the exercise of its activity, Framuray, S.L. may request personal data from the user of the Website by means of forms or other means. In such cases, Framuray, S.L. will include an informative communication, explaining in advance, unequivocally and expressly the purpose of the collection and processing of personal data, and where appropriate, will request consent for the processing of personal data to be carried out when necessary.

Your personal data will only be used for limited purposes such as those stated above and those for which you have been unambiguously informed prior to the collection and processing of your data and which constitute legitimate or consented processing:

  • User registration and provision of the requested services.
  • Management, administration, provision, extension and improvement of the
    services provided.
  • Personalisation and adaptation of the Users’ experience, based on their
    interactions with the SingularChats Platform, search and registration history,
    profile information and preferences and other content.
  • Sending technical, operational or commercial information about services
    offered by SingularChats, currently and in the future, through this company.
  • Sending commercial information about the website, services related to it that may be of interest to you, as well as commercial information in relation to SingularChats products and services, by e-mail, telephone, SMS, or other
    equivalent means of electronic communication.
  • Management of requests made by Users regarding the exercise of their rights
    and contacting SingularChats.
  • Detection and prevention of fraudulent activities, spam, abuse, security
    incidents and other harmful acts.
  • Verification or authentication of the information provided by Users.

Failure to accept the processing of data for any of the detailed purposes linked to the Platform’s services will make it impossible for us to provide you with any specific service.

With regard to promotional purposes and commercial offers, you may at any time request that Framuray S.L. cease sending these communications without having to cancel your personal data.

With regard to cookies on the Website, your data are processed for the following purposes:

  • To help you navigate and remember your preferences on the site;
  • Help you register on our platforms and log in to the different meetings and
    functions of the Platform;
  • Provide you with suggestions for different meetings via the website;
  • Analyse your use of services or applications;
  • Assist you with our marketing and promotional activities;
  • Optimise the performance of our website. 

3. How did we obtain your data?

The data collection is carried out once you have accepted the privacy policy, terms of use and cookies policy, in order to register as a user on the Platform.

4. What data do we collect?

Framuray S.L. only collects the contact, account and profile information necessary to fulfil the purposes described above. For example, name and surname, email address, telephone number, and profile picture.

Additional information on your profile. For example, in which language you prefer to communicate and your personal description. As indicated in your account settings, some of this information is part of your public profile and can be viewed by anyone on the platform.

You are responsible for the accuracy, validity and authenticity of the personal data provided, and you undertake to keep them duly updated. It is important that, so that we can keep your personal details up to date, you inform us whenever there is a change in them. Framuray S.L. reserves the right to cancel all data belonging to Users whose personal details are shown to be false or suppose identity theft.

5. On what basis do we process your data?

We need to collect this data for the proper provision of the service and operation of the Website. In any case, and for greater transparency, we will ask for your consent to carry out this data processing or any other processing that is necessary for a specific processing.

Legal obligation: the RGPD and the LO 3/2018, covers processing carried out for the purposes of complying with the exercise of data protection rights of data subjects and compliance with other legal obligations.

Consent: for the purposes of promoting products and services and advertising activities.

6. How long will we keep your personal data?

The personal data you have entrusted to us will be kept for the minimum time necessary for the purposes for which they were collected and to manage any incident that may arise in this regard. The data provided at registration will be kept until you unsubscribe from the Platform.

As for the cookies on the Website, depending on their type and category, they will have the retention period indicated in our Cookies Policy.

However, once the purposes for which the data are processed have been fulfilled, they may be kept for the period necessary for Framuray S.L. to comply with its legal obligations, or to enable it to defend or exercise legal and judicial actions. In this case, the data will be duly blocked or limited for the rest of the processing purposes.

7. Will we disclose your data to any third party?

Framuray S.L. informs you that your data may be transferred to third parties with whom we have signed processing agreements, when necessary for the provision of services.

We may also disclose your data to courts and tribunals, law enforcement agencies, governmental or public authorities, tax authorities or authorised third parties where we are required or permitted to do so by law or where reasonably necessary:

  1. To comply with our legal obligations
  2. To comply with a legally binding subpoena (such as a subpoena or court
    order) or respond to cases brought against SingularChats,
  3. To comply with legally binding requests in connection with a criminal investigation relating to suspected or suspected illegal activity, or to respond to or address any other activity that may expose us, you or any of our Users
    to legal or regulatory liability.
  4. To protect the rights, property or personal safety of SingularChats, its
    employees, its Users or the general public.
  5. To the tax authorities in order for them to determine the proper fulfilment of
    the relevant tax obligations.

Information that may be communicated includes, but is not limited to, Users’ names, SingularChats addresses, tax or legal entity identification numbers, date of birth or contact information, billing information, dates and amounts of transactions, number of meetings held and Participants included in meetings, billing amounts and taxes collected by SingularChats on behalf of SingularChats and Participants, to the extent SingularChats is aware of this information.

There may be instances where it is necessary for us to transfer your information outside the European Union or from countries that do not provide adequate safeguards. In these circumstances, we will put in place appropriate safeguards to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable law. If you require further information about the safeguards we apply, you can request further information by contacting us by email at

8. What are your rights when you provide us with your data?

As the owner of your personal data, the legislation in force grants you a series of rights, which are listed below:

  • Right to request access to your personal data.
  • The right to rectify any data considered inaccurate or to delete them if they
    are no longer necessary to fulfil the purpose for which they were collected.
  • The right to object to our processing of your data and not to be subject to a
    decision based on automated processing, including profiling.
  • The right to request the restriction of processing if:
    1. You understand that the data should be rectified and you wish to limit their
      processing until such time as we reply to your request.
    2. If the processing we have carried out does not comply with the law but you
      do not want us to delete your data.
    3. We no longer need your data to fulfil the purpose for which it was collected,
      but you do not wish it to be deleted.
  • The right to data portability, whereby you have the right to receive from us, in an orderly and structured manner, all of your data that we are currently processing.

If you request this right, we will retain the data and process it only if we have your consent; if you require it for use in the formulation or exercise of claims; if it is necessary for reasons of public interest or for the protection of the interests of third parties.

The holders of the personal data collected may exercise their personal data protection rights by sending a written communication to any of the registered offices indicated above or to the following e-mail addresses provided for this purpose, including in both cases a photocopy of their National Identity Card or other equivalent identification document.


If you have a SingularChats user account, you will be able to access a large part of your personal data through our website.

9. Where can I complain if I feel that my data is not processed correctly or that my rights have not been exercised?

If you consider that your data is not being treated correctly by Framuray, S.L., you can send your complaints to, or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in Spanish territory.

For all purposes, you may contact the Data Protection Officer (DPO) at the following address: José Ortega y Gasset 17, Madrid (Spain).

10. How do we secure the processing of your data?

While no one can guarantee an unbreakable security system, we adopt and continually update administrative, technical and physical security measures to help protect your data and prevent unauthorised destruction, loss, alteration or unauthorised access to your data.

In order to safeguard the security of your personal data, we inform you that Framuray S.L. has adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied.

We inform you that your data is treated with the utmost care by all our staff at any stage of the services provided.

11. Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time as necessary to comply with applicable law, and to update and improve our services.

When we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top, and we will provide appropriate notice when any of the material terms to which consent has been given are changed.

You may cancel your account when you disagree with the revised version of the Privacy Policy.

Te llamamos

Déjanos tu teléfono o escríbenos a

Con el envío de este teléfono, autorizo a la realización de llamadas por SingularChats para informarme sobre este producto y confirmo que he leído y acepto la Información básica y la Política de Privacidad.

Framuray, S.L. es consciente de la relevancia e importancia de la protección de la privacidad en el tratamiento de datos personales. Por ello, desde Framuray, S.L. hemos configurado una serie de medidas y políticas organizativas para asegurar que dicho tratamiento cumple con los estándares mínimos de seguridad, transparencia con el interesado y confidencialidad que consideramos necesarios para proporcionar un servicio eficaz a nuestros clientes.
Las presentes condiciones de privacidad no aplicarán a aquellos servicios proporcionados por terceros cuyo acceso pueda ser realizado mediante vínculos proporcionados en esta Plataforma. En ningún momento Framuray S.L. se hará responsable del tratamiento de datos realizado por estos terceros ni tenemos control sobre los procedimientos organizativos y de seguridad aplicados en su tratamiento.
Toda recogida y tratamiento de datos realizados por Framuray S.L. a través de esta Plataforma y de sus cookies cumple con las estipulaciones contenidas en el Reglamento UE 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos, y en la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales.
Información básica sobre protección de datos
Responsable del Tratamiento: Framuray, S.L
Dirección: Calle José Ortega y Gasset 17, escalera A, 2ªdcha, 28006 Madrid (España)
Teléfono:+34 651 899 461
Finalidad del tratamiento: Prestarle el servicio solicitado
Legitimación: Consentimiento del interesado
Destinatario: Framuray, S.L
Derechos: Acceso, rectificación, supresión, oposición, limitación del tratamiento, portabilidad.

Si lo deseas también puedes mándarnos un Whatsapp o llamar al +34 651 899 461