Cookies Policy (v.02. 19/10/2022)
This Cookie Policy complements the SingularChats Privacy Policy and explains how and why we use these technologies, and the choices USERS have.
1. Responsible.
Framuray, S.L, with CIF B86584695 and registered office at Calle José Ortega y Gasset 17, escalera A, 2ªdcha, 28006 Madrid (Spain). info@singularchats.com
All data collection and processing carried out by SingularChats through its platform and its cookies complies with the stipulations contained in the EU Regulation 2016/679 of the European Parliament and of the Council of 27 April on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, in the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, and in the Guide on the Use of Cookies drawn up by the Spanish Data Protection Agency published in June 2022.
2. What is a cookie.
This platform uses cookies and/or similar technologies that store and retrieve information about the content you view and interact with in order to remember your preferences and settings or analyse your use of online services. The USER authorises his/her browser to remember information about his/her own data that he/she is willing to share on the platform. These cookies, in general, can be used for many different purposes, such as, for example, recognising you as a user, obtaining information about your browsing habits, or personalising the way in which content is displayed.
Whenever you use our online services or apps, we use cookies and other tracking technologies (referred to as “cookies” for the purposes of this Cookie Policy).
SingularChats respects privacy and is aware of the relevance and importance of Cookies in storing personal information about USERS. It uses your IP address, mobile identifiers, tracking URLs, log data and similar technologies to help provide, protect and improve the platform.
3. Purposes of Cookies.
Different technologies will be used for various purposes:
- Allow you to use the SingularChats Platform.
- To enable, facilitate and optimise the operation of the SingularChats Platform and your access to it.
- To better understand how you navigate and interact with the SingularChats Platform and remember your preferences on the site.
- To provide you with personalised advertising. For example, in emails and on third party websites.
- Show you the content that is most relevant to you.
- Monitor and analyse the performance, operation and effectiveness of the SingularChats Platform, as well as the Singulars’ advertisements.
- To enforce the legal agreements governing the use of the SingularChats Platform.
- To detect and prevent fraud, for reasons of trust and security.
- For internal customer support, analysis, research and compliance purposes.
- Assist with our marketing and promotional activities (including behavioural advertising);
4. Types of Cookies and Configuration.
Depending on their purpose, we classify cookies into the following categories:
Strictly necessary cookies: These cookies are necessary for the website to function and cannot be disabled on our systems. They are generally only set in response to actions you take that amount to a request for services, such as setting your privacy preferences, verifying that you are of minimum legal age or filling in forms. These cookies do not store personally identifiable information directly.
Performance cookies: These cookies allow us to count visits and the origin of visitor traffic so that we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and how visitors move around the site. All information these cookies collect is stored in aggregate and therefore anonymous form. If you do not accept these cookies, we will not know when you have visited our site and will not be able to monitor page performance.
Functional cookies: These cookies allow the website to remember choices you make (such as your language preferences, the region you are in or products you have recently viewed) and provide you with services you have asked for (such as watching a video, making public comments or using contact forms). They may be set by us or they may be set by third party providers whose services we have added to our sites. If you do not accept these cookies, some or all of these services may not work properly.
Advertising or targeting cookies: These cookies may be set through our site by our advertising partners (such as Google, Microsoft, Meta, Twitter). These companies may use them to create a profile of your interests and show you personalised advertisements on other websites. They do not store personally identifiable information directly, but are based solely on the identification of your Internet browser and device. If you do not accept these cookies, you will receive less targeted ads and, although the number of ads you see will not decrease, they will be less tailored to your interests.
Social networking cookies: These cookies are set by social networks that we may add to the site so that you can share our content with your friends and networks. They are able to track your browser on other sites and create a profile of your interests. This may affect the content and messages you see on other websites you visit. If you do not accept these cookies, you may not be able to use or view these sharing tools.
Cookies are also classified by their owner:
- First-party cookies: these are cookies enabled by the owner of the domain, in our case, SingularChats. Any cookie that we place is a “first-party cookie”.
- Third-party cookies: these are placed on our platform by trusted partners to whom we have allowed access. These may include social media partners, advertising partners, security providers and others.
You can adjust your browser settings to manage your cookie preferences and disallow the use of these and other data collection technologies. You can also manage your preferences in our settings panel by clicking on the word “Privacy” at the bottom right of our website.
Once you have accepted third-party cookies, if you subsequently wish to delete them, you must do so from your own browser or the system set up by the third parties for this purpose.
All browsers are different, so please visit the help section of your browser to learn more about cookie preferences and other settings that may be available. Your device and browser may also allow you to control and configure the use of cookies. We recommend that you consult your browser’s help page. Find out how to set cookies using the most popular browsers below:
Setting cookies in Microsoft Edge
5. What types of cookies do we use on this Platform?
Below are the cookies that are managed on this website, classified into two categories: first-party and third-party cookies.
| Cookie | Titular | Duración | Descripción |
| _ga | 2 years | Cookie used to measure interactions with the ads included in that domain and prevent you from seeing the same ad too many times. | |
| _gat | 1 minute | Cookie used to limit the percentage of requests. | |
| _gid | 24 hours | Cookie used to distinguish users. | |
| 1P_JAR | 1 month | Cookie used to personalize ads that may be of interest to you. | |
| NID | 6 months | Cookie used to improve user experience and display personalized ads. | |
| __Secure-3PSIDCC | 1 year | Cookie used to show more relevant ads. | |
| __Secure-3PSID | 2 years | Cookie used to show more relevant ads. | |
| __Secure-3PAPISID | 2 years | Cookie used to show more relevant ads. | |
| d | Quantcast | 3 months | Cookie to track anonymous information about how website visitors use the site. |
| mc | Quantcast | 3 months | Cookie to track anonymous information about how website visitors use the site. |
| __qca | Quantcast | 13 months | Cookie used to collect anonymous data related to the user’s visits to the website, such as the number of visits, the average time spent on the website and which pages have been loaded, for the purpose of generating reports to optimize the content of the website. |
| _dlt | Quantcast | 1 day | Cookie used to establish a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes. |
| qcSxc | Quantcast | 1 year | Cookie used to collect data related to the user’s visits to the website, such as the number of visits, the average time spent on the website and which pages have been loaded, for the purpose of generating reports to optimize the content of the website. |
| AUTH_SESSION_ID | KeyCloak | session | Cookie used to identify the session. |
| AUTH_SESSION_ID_LEGACY | KeyCloak | session | Cookie used to identify the session. |
| KC_RESTART | KeyCloak | session | Cookie used to relaunch session authentication when it expires in the browser. |
| KEYCLOAK_IDENTITY | KeyCloak | session | Cookie used to identify the connected user. |
| KEYCLOAK_IDENTITY_LEGACY | KeyCloak | session | Cookie used to identify the connected user. |
| KEYCLOAK_LOCALE | KeyCloak | session | Cookie used to determine the language. |
| KEYCLOAK_REMEMBER_ME | KeyCloak | 1 year | Cookie used to identify the session. |
| KEYCLOAK_SESSION | KeyCloak | 1 year | Cookie used to identify the session. |
| KEYCLOAK_SESSION_LEGACY | KeyCloak | 1 year | Cookie used to identify the session. |
| wordpress_test_cookie | WordPress | session | Cookie used for the WordPress content manager to check if the browser has cookies enabled. |
| wp_lang | WordPress | session | Cookie used to save the user’s language preferences. |
| XSRF-TOKEN | Framuray | session | Encrypted cookie used to control that all form submissions are made by the user currently logged in, avoiding CSRF (Cross-Site Request Forgery) attacks. |
| euconsent-v2 | Framuray | 1 year | Cookie used to collect data corresponding to cookie preferences. |
| pll_language | Framuray | 6 hours | Cookie used to save the user’s language preferences. |
The conditions of use of these cookies and the information collected is regulated by the privacy policy of the corresponding provider:
- GOOGLE: https://policies.google.com/technologies/cookies?hl=es&gl=es
- AUTOMATTIC: https://automattic.com/privacy/
- QUANTCAST: https://www.quantcast.com/privacy
You can also find out about transfers to third countries by the third parties identified in this Policy, if any, in their respective policies.
6. Additional information and how to contact us
Please see our Privacy Policy for more information about how we process personal data and your rights under data protection legislation.
If you consider that your data is not being treated correctly by Framuray, S.L., you can send your complaints to info@singularchats.com, or to the corresponding Cookies Policy authority, being the Spanish Data Protection Agency the one indicated in the Spanish territory.
For all purposes, you may contact the Data Protection Officer (DPO) at the following address: José Ortega y Gasset 17 escalera A, 2ªdcha, 28006 Madrid (Spain).